WE CARE FOR YOUR SAFETY!

ONLY VACCINATED GUESTS ACCEPTED.

Naousa hotels where extra health & safety measures have been taken

GENERAL FACTS
1. Exclusive Boutique hotel with only 12 rooms.
2. Hand sanitisers available throughout the hotel
3. Individual air-conditioning units (no central air-condition facility in operation)
4. AirPrint® available, free of charge
5. Excellent, high speed WIFI through fibre-optic cable
6. Hotel access allowed only for guests (non guests are not allowed in the premises)

STAFF / SERVICES INFORMATION
1. Fully trained staff to meet the safety precautions and procedures
2. All Staff is vaccinated, wears face masks and is controlled twice-daily
3. Breakfast in the room available, no service charges
4. Room Service available, no service charges


CLEANING INFORMATION
1. We offer twice daily cleaning service & steam disinfection
2. All linen disinfected in boiling water
3. Use of HACCP during all food processing
4. Mini-Bar is cleaned and disinfeced
5. Excellent international ranking in cleaning service

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DURRING YOUR STAY INFORMATION

Stay safe during your stay!

Our team of professionals are trained to ensure safety and hygiene.
Please read the following information carefully to contribute to our efforts:

Basic information:

  • Keep a distance of 2 meters from other guests
  • Use the disinfectant each time you enter the hotel
  • Wash your hands frequently
  • If you feel unwell, please contact a member of our staff

 

…and remember to avoid touching M.E.N. (Mouth, Eyes, Nose)

General information:

Room Cleaning
Please inform us:

  • If you want to clean your room
  • If you need to change your linen or towels.

 

Hotel Pool

  • Main Pool opening hours are between 08:00 and 23:30
  • The maximum number of people allowed in the pool is five
  • Always use slippers
  • Always take a shower before entering the pool (suggested in your room)
  • The pool bathrooms should be avoided; if you use the bathroom, take a shower again before re-entering the pool

 

Hotel Loungers & Sofas

  • In your room you will find your pool/beach towels (pareos)
  • When you use the hotel loungers, please ensure the pareos cover the entire surface of your sun-bed.

 

Catering

(A) Breakfast

  • The a la carte breakfast is available daily from 09:00 to 11:00
  • Please do not sit at a non-set table.
  • The maximum number of people on each table is four (4).

 

(B) Pool Restaurant

  • The pool Restaurant is open daily from 11:00 to 23:30
  • Please do not sit at a non-set table.
  • The maximum number of people on each table is four (4).

 

(C) Pool Bar

  • The hotel bar is open daily from 11:00 to 23:30


(D) Room Service

  • Room service is available daily from 11:00 to 23:30
  • Please dial 200 for service
  • There is no extra charge for Room service
  • Staff are not allowed to enter your room.

 

(E) In room Mini-Bar

  • All bottles in your Mini Bar are disinfected.

Do not hesitate to contact us for any questions about the safety procedures followed.

We wish you a wonderful stay!
The Lilly Residence Team